Returns & Refund Policy

Your satisfaction is important to us! While all sales are final, we’re here to ensure you receive quality products.

In the unlikely event that you receive a damaged or defective product, we’re happy to offer a product exchange or a store point valid for one year from the date of issue.

• Exchanges can be requested within 3 working days from the delivery date.
• If unsatisfied with the exchange, a store point valid for 1 year will be provided.
• The decision regarding exchanges or store credits is entirely at the brand's discretion.

Important Notes:

• All shipping charges for exchanges or store points will be borne by the client.
• Products must be returned in original packing, tags, and invoice.
• If any of the above items are missing, the company reserves the right to refuse the exchange.
• The product is eligible for exchange only if it is unused and in proper condition.
• All returned products will pass through a quality check.
• International orders are not eligible for exchange.
• Personalized products cannot be returned.
• Sale items are final and cannot be returned or exchanged.

As each item is handcrafted, there may be slight variations in color, texture, and finish.

For Exchange Inquiries

Please email us at info@vinher.in or contact us via WhatsApp/phone at +91 8879602416.

When emailing us, please include:

• Full Name
• Order Date
• Date Received
• Order Number
• Product Name
• Payment Method
• Delivery Address

After-Sales Care

All our products come with a warranty of 6 months from the date of delivery.

Post 6 months, any repair charges will be borne by the client as per actual.